A small business phone service allows organizations to grow and achieve success. It just isn’t a dust collector around the business table but an important tool in the day-to-day operation of your business. Your business receives many types of calls throughout the day. Every call is not equally important. In fact there are a few calls that you can directly route to your voicemail box without answering it ever. A small business phone service has certain features that helps you decide if you want to answer a call immediately or want it to be routed to your voicemail box. Below are some of the characteristics of a good phone system that you can refer to while deciding on your small service phone:
Measurable
A small business does not remain small forever. In fact, there are many large firms that started its operation as a small business but gradually they have expanded their business. With the growth of your business you will find that you need more telephone connections and also a few advanced features of a phone system that will allow you to work remotely. Using a small business phone service can prove to be helpful particularly in the long term. It is scalable and you do not need to invest again for a phone system even when you are planning to expand your phone system because of the expansion of your business.
Cost Efficient
A small business phone service provides all the features of an enterprise phone system but without the hefty price tag. It does not need any hardware, software or any expensive installation. Moreover, the service providers of a small business phone also offer simple and flexible plans that are especially designed to cater the requirement of different sizes of businesses. Most of the plans that they offer include a considerable number of free minutes and you have to pay only for the overage minutes. So you can start with a plan that is perfect for your current needs and can change to other plans as and when required.
A Few Advanced Features
1. Auto Attendant: A small business phone service usually provides all the advanced features of a traditional phone system. But at the same time they also offer some advanced features as well. For example, an auto attendant is an incredible feature of a virtual telephone that eliminates the need to hire a receptionist. It is not only a huge cost savings for a small business but also a great advantage for any big business. An auto attendant works 24x7 answering and routing your customers. Your customers can now reach their desired person or department without wasting much time. This is very important to influence your customers and showcase your professionalism.
2. Call Forwarding: In case you are not available to answer a call, the phone system can forward it to your voicemail box. You can also program your phone system in such a way that if you are not available at one of your numbers the system will forward the call to one of the three other telephone numbers of your choice. This drastically reduces your chance of missing any call.
3. Online Fax: Online fax is another unique offering of a small business phone service. It allows you to send and receive fax without a fax machine and paper.
Measurable
A small business does not remain small forever. In fact, there are many large firms that started its operation as a small business but gradually they have expanded their business. With the growth of your business you will find that you need more telephone connections and also a few advanced features of a phone system that will allow you to work remotely. Using a small business phone service can prove to be helpful particularly in the long term. It is scalable and you do not need to invest again for a phone system even when you are planning to expand your phone system because of the expansion of your business.
Cost Efficient
A small business phone service provides all the features of an enterprise phone system but without the hefty price tag. It does not need any hardware, software or any expensive installation. Moreover, the service providers of a small business phone also offer simple and flexible plans that are especially designed to cater the requirement of different sizes of businesses. Most of the plans that they offer include a considerable number of free minutes and you have to pay only for the overage minutes. So you can start with a plan that is perfect for your current needs and can change to other plans as and when required.
A Few Advanced Features
1. Auto Attendant: A small business phone service usually provides all the advanced features of a traditional phone system. But at the same time they also offer some advanced features as well. For example, an auto attendant is an incredible feature of a virtual telephone that eliminates the need to hire a receptionist. It is not only a huge cost savings for a small business but also a great advantage for any big business. An auto attendant works 24x7 answering and routing your customers. Your customers can now reach their desired person or department without wasting much time. This is very important to influence your customers and showcase your professionalism.
2. Call Forwarding: In case you are not available to answer a call, the phone system can forward it to your voicemail box. You can also program your phone system in such a way that if you are not available at one of your numbers the system will forward the call to one of the three other telephone numbers of your choice. This drastically reduces your chance of missing any call.
3. Online Fax: Online fax is another unique offering of a small business phone service. It allows you to send and receive fax without a fax machine and paper.
