Have you recently started a home-based business and are curious about the different options available to you? Perhaps you have been running a small home-based business and your current communications solution is seriously lacking. In either case, a virtual small business phone service may be just the solution you are looking for.
Distinguish Between Call Types
Many home-based business owners make the mistake of assuming that they can cut costs by making use of their current landline telephone for business calls. Although this may seem like a fantastic option at first, it will inevitably cause some serious problems. First of all, even with caller ID, it is difficult for family members to distinguish a business call from a personal call; it is important for each business call to be answered with a uniform greeting in order to promote professionalism and credibility. Instead of opting for a distinguished ring for a second number on the landline, it is cheaper to use a virtual small business phone service—and it comes with more business features, as well.
Better Features
Most home-based businesses only have one employee—the homeowner. This makes it difficult to be available for every single business call around-the-clock. Thankfully, a small business phone service makes it easy to ensure that every call is answered promptly and that callers get the information they need. By combining the auto attendant feature with an information hotline and perhaps even virtual voicemail, callers will be able to get the information they need 24 hours a day, whether or not the business owner is available to take the call. Should the caller decide to place an order or make an appointment for services, they can choose to ring through to the business owner or the voicemail service.
Affordability
Since cost is often one of the primary concerns when business owners consider small business phone service for their home phones, it is important to note that a virtual phone system is surprisingly affordable—often even more affordable than adding a business feature package to an existing landline. If an entirely new second line is desired, this can become expensive with landline service. Jacks or splitters must be installed and the monthly cost may be exorbitant. Basic virtual system packages, which are often all that is needed for home based businesses, can cost as little as $10 per month. Even feature-packed systems are as little as $30 per month, which is much less than the cost of a second line.
Better Customer Service
All of the features that are found with a virtual telephone (http://www.itelecenter.com/Virtual-Phone-System.aspx) system make it easier for home based business owners to provide the best customer service possible. Professional greetings, better organization and the ability to forward calls to mobile phones when away from home are all imperative for the overall success of a business. As call volume increases and additional employees are hired, more extensions can be added to the same account for use in other homes or offices.
Running a home-based business can be a successful endeavor provided that the business owner is able to give their customers the best experience possible. With the help of a small business phone service—particularly of the virtual nature—this can be painless and inexpensive.
Distinguish Between Call Types
Many home-based business owners make the mistake of assuming that they can cut costs by making use of their current landline telephone for business calls. Although this may seem like a fantastic option at first, it will inevitably cause some serious problems. First of all, even with caller ID, it is difficult for family members to distinguish a business call from a personal call; it is important for each business call to be answered with a uniform greeting in order to promote professionalism and credibility. Instead of opting for a distinguished ring for a second number on the landline, it is cheaper to use a virtual small business phone service—and it comes with more business features, as well.
Better Features
Most home-based businesses only have one employee—the homeowner. This makes it difficult to be available for every single business call around-the-clock. Thankfully, a small business phone service makes it easy to ensure that every call is answered promptly and that callers get the information they need. By combining the auto attendant feature with an information hotline and perhaps even virtual voicemail, callers will be able to get the information they need 24 hours a day, whether or not the business owner is available to take the call. Should the caller decide to place an order or make an appointment for services, they can choose to ring through to the business owner or the voicemail service.
Affordability
Since cost is often one of the primary concerns when business owners consider small business phone service for their home phones, it is important to note that a virtual phone system is surprisingly affordable—often even more affordable than adding a business feature package to an existing landline. If an entirely new second line is desired, this can become expensive with landline service. Jacks or splitters must be installed and the monthly cost may be exorbitant. Basic virtual system packages, which are often all that is needed for home based businesses, can cost as little as $10 per month. Even feature-packed systems are as little as $30 per month, which is much less than the cost of a second line.
Better Customer Service
All of the features that are found with a virtual telephone (http://www.itelecenter.com/Virtual-Phone-System.aspx) system make it easier for home based business owners to provide the best customer service possible. Professional greetings, better organization and the ability to forward calls to mobile phones when away from home are all imperative for the overall success of a business. As call volume increases and additional employees are hired, more extensions can be added to the same account for use in other homes or offices.
Running a home-based business can be a successful endeavor provided that the business owner is able to give their customers the best experience possible. With the help of a small business phone service—particularly of the virtual nature—this can be painless and inexpensive.
