Consider a Hosted Small Business Phone Service when Upgrading Your System

So, you've decided it's time for an upgrade of your old business phone service. Perhaps the machines are dated and worn, or your company has outgrown your current system. Whatever the reason, you may want to consider a hosted small business phone service to meet your company's growing needs.

Solutions for Common Small Business Hurdles

It can be difficult for people who work from home to set up a simple and professional system to keep in touch with clients. With multiple phones and different plans for each, keeping them all straight can be a nightmare. Similarly, office based businesses who have employees working in the field have to deal with the muddle of office systems and mobile systems. With a hosted phone service, land and mobile phones can become a part of your communications system with the click of a mouse, making it easier to reach anyone anywhere without a bunch of extra devices.

Increased Professionalism with Hosted Phone Tools

Small businesses need to work harder to appear professional, since they don't always have the resources of a larger company. Hiring a secretary to direct calls and recording quality, sophisticated messages for after hour’s inquiries can do a lot to boost the positive impressions of prospective customers, but such frills are usually too expensive for a small business to handle. Many hosted small business phone service providers have these things covered, and include these tools along with many more in their basic packages.

Plans to Accommodate Growing Businesses

As a business grows, it cannot afford to be locked into long term contracts that provide less service than they need, nor can they afford to pay for services they do not use. With traditional phone companies, the matter of upgrading can be arduous, involving fees and new equipment. With a hosted small business phone service, upgrading is usually as simple as a phone call to your provider, or a visit to their website. In general, hosted phone service is less restrictive and more adaptable to small business needs than old style phone companies.

Hosting Means No Tech Background Needed

It may seem attractive to have an on-site telephone or PBX at first, but there are many hidden problems to consider. Most people do not have the abilities or learning necessary to keep communications equipment maintained, and wouldn't know how to fix it if it broke. Creating space to store the equipment and keeping trained professionals on call is a logistics nightmare. There is no equipment associated with a hosted service – you simply receive and make calls via your existing landline or mobile phone. Managing your service is the only business virtual phone providers are involved in which makes a huge difference in the quality of service you get.

Easily Train New Employees

Most new employees today have grown up around computers, and an old style PBX system can seem labyrinthine and confusing. Hosted services have user interfaces specifically designed for increased user friendliness, and the comfortable setting of configuring its call forwarding settings from a computer screen can be a huge comfort to a new employee. Especially since the old style phones tend to have confusing command keys that younger employees can find baffling. For both of these reasons, virtual small business phone services are easier to learn and easier to teach.

You want this upgrade to go as smoothly as possible. Signing up for hosted phone service is quick and easy, and because of the flexible plans available, it's certain your next upgrade will be just as easy as this one.

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